Speaker: Ginette Collazo, Ph. D
Speaker Designation: CEO, Human Error Solutions
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage and usually, factors associated with cognitive load are ignored.
In science, cognition is the mental processing that includes the attention of working memory, comprehending and producing language, calculating, reasoning, problem-solving, and decision-making. This course evaluates cognitive issues that may be the cause of these failures.
This session will provide valuable insights into the connection between human error and cognitive load, helping you understand how excessive mental demands lead to memory lapses and attention failures. Learn practical strategies to reduce cognitive load, improve task efficiency, and minimize errors in both professional and everyday settings.
This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes, and root causes for these events. We will discuss the latest trends in human error issues in the industry.
Human error and cognitive load are closely connected, with high mental demands often leading to memory and attention failures. When individuals are overwhelmed with information or tasks, their ability to process, remember, and respond effectively is compromised, increasing the risk of errors. By reducing cognitive load through task simplification, better information organization, and supportive environments, the likelihood of mistakes can be minimized. Recognizing the link between cognitive load and human error is crucial for improving performance, decision-making, and safety in both work and daily life.
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.
In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. As a GMP expert also has a Keynote Speaker at significant events around the world.
Ginette Collazo, Ph. D., is the author of several books, “Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.” Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking.
FDAnews has called her a “veteran of helping drug, biologic and device firms reduce manufacturing errors,” and the Caribbean Business describes her as “ the missing link in modern business.” Today her Error Reduction System has been implemented in all types of industries worldwide.
